Unleash your full growth potential.

Are you an experienced professional eager to help brands take their customer experience to the next level? Would you enjoy working with brilliant colleagues in a fast-paced environment where your work-life balance is valued? If yes, read on as we are now looking for Manager -level Loyalty, customer experience and operating model professionals to join our team.

Marketing Clinic is a strategy, brand and commercialization consultancy. We help our clients recognize and realize unique opportunities to grow by combining human and business understanding with creativity, data and technology. With over 17 years’ experience of working with leading Finnish and Nordic companies, we know how to connect their strategies with their customers’ hearts and minds. We can help unleash the full potential of companies with the will to grow in the global marketplace. We’re a team of 60+ strategy and marketing professionals with offices in Helsinki, Stockholm and Oslo and we operate with customers all over the globe.

Your role

In this role you will get the chance to help leading brands in the Nordics build loyalty programs and customer experiences that create engagement, drive sales conversions and help meet their business goals. You will be in a customer-facing role, which requires the ability to understand client needs, build transformation roadmaps and execution plans, and continuously challenge their thinking.

In more detail, and depending on your experience, your tasks will include:

• Selling, delivering and leading the delivery of consulting engagements to large and medium size companies mainly in Finland
• Sparring customers in loyalty or customer experience development from vision to action
• Helping customers build the needed concepts, capabilities and operating models for superior customer experience and loyalty
• Analyze the business benefits, costs and payback for loyalty or transformation programs
• Supporting customers in technology selection, and sparring them in the implementation as a business and customer experience consultant (e.g. Salesforce, Microsoft Dynamics)
• Taking an active role in Marketing Clinic’s offering development and sales

Our ideal candidate has:

• 3-8 years of relevant working experience as a consultant, especially in the areas of customer experience, operating model design, loyalty programs and/or business/IT transformation
• Additional experience from an internal development role in a client side organization is considered a benefit
• Knowledge on agile and lean planning and delivery methods
• Experience of working with and/or certification on Salesforce Marketing Cloud, Microsoft Dynamics 365, or similar technology platforms is considered as a benefit
• Understanding of 1st and 3rd party data and ability to guide customers in data strategy is considered as a benefit
• Bachelor’s or Master’s degree
• Native Finnish and fluent English, Swedish is considered as a benefit

In addition, we appreciate a positive ‘can-do’ attitude and willingness to help others. You are a proactive and result-oriented team player with the ability to build trust.

What we offer:

• Inspiring and flexible work environment. You’ll get to work with a brilliant team of professionals – people who take their work seriously without taking themselves too seriously. We inspire and help each other and have fun together!
• Organizational culture where our values – care and dare – come to life. We care for each other, and also for what we do. We also dare to dream and think big, and have the ambition to raise the bar in everything we do.
• The chance to continuously develop your skills and capabilities through our broad service offering that enables taking part on versatile assignments together with highly competent colleagues. You’ll get to be a part of challenging assignments for the leading companies and brands in the Nordics.

Sounds like your dream job?

To apply, send us your CV or LinkedIn profile as soon as possible. We will fill the position as soon as we find the right candidate.

If you wish to get to know us better, please visit our website www.marketingclinic.fi as well as our LinkedIn, Facebook and Instagram.

Are you a data-driven marketing professional eager to help brands take their marketing activities to the next level? Would you enjoy working with brilliant colleagues in a fast-paced environment where your work-life balance is valued? If yes, read on as we are now looking for Manager -level Data-driven marketing professionals to join our team.

Marketing Clinic is a strategy, brand and commercialization consultancy. We help our clients recognize and realize unique opportunities to grow by combining human and business understanding with creativity, data and technology. With over 17 years’ experience of working with leading Finnish and Nordic companies, we know how to connect their strategies with their customers’ hearts and minds. We can help unleash the full potential of companies with the will to grow in the global marketplace. We’re a team of 60+ strategy and marketing professionals with offices in Helsinki, Stockholm and Oslo and we operate with customers all over the globe.

Your role

In this role you will get the chance to help leading brands in the Nordics understand the business potential in data-driven marketing, build needed technical and organizational capabilities, discover customer journeys that create engagement, drive sales conversions and help meet their KPI’s. You will be in a customer-facing role, which requires the ability to understand client needs, build automation roadmaps and execution plans, and continuously challenge their thinking.

In more detail, and depending on your experience, your tasks will include:

• Selling, delivering and leading the delivery of consulting engagements to large and medium size companies mainly in Finland

• Helping customers build the needed technical and organizational capabilities for data-driven marketing

• Providing executive level sparring on data-driven marketing and it’s business potential

• Consulting customers in data-driven marketing approach and technology architecture design

• Supporting customers in technology selection, and sparring with them in the implementation (e.g. Salesforce Marketing Cloud, Microsoft Dynamics)

• Sparring customers in data strategy, data collection and activation, KPI measurement and conversion optimization

• Taking an active role in Marketing Clinic’s data-driven marketing competence, offering development and sales

Our ideal candidate has:

• 4-8 years of relevant working experience in consulting or agency role

• Knowledge about agile and lean planning and delivery methods

• Understanding of relevant technologies related to data-driven marketing (such as advertising, analytics, marketing automation, data management, data pipelines, etc.)

• Experience of working with and/or certifications on Salesforce Marketing Cloud, Microsoft Dynamics 365, Eloqua, Marketo, Hubspot or similar technologies

• Experience of designing and building lead nurturing journeys in marketing automation systems is considered as a benefit (such as Salesforce Marketing Cloud, Microsoft Dynamics or Hubspot)

• Understanding of 1st and 3rd party data and ability to guide customers in data strategy is considered as a benefit

• Bachelor’s or Master’s degree

• Native Finnish and fluent English, Swedish is considered as a benefit

In addition, we appreciate a positive ‘can-do’ attitude and willingness to help others. You are a proactive and result-oriented team player with the ability to build trust.

What we offer:

• Inspiring and flexible work environment. You’ll get to work with a brilliant team of professionals – people who take their work seriously without taking themselves too seriously. We inspire and help each other and have fun together!

• Organizational culture where our values – care and dare – come to life. We care for each other, and also for what we do. We also dare to dream and think big, and have the ambition to raise the bar in everything we do.

• The chance to continuously develop your skills and capabilities through our broad service offering that enables taking part on versatile assignments together with highly competent colleagues. You’ll get to be a part of challenging assignments for the leading companies and brands in the Nordics.

Sounds like your dream job?

To apply, send us your CV or LinkedIn profile as soon as possible. We will fill the position as soon as we find the right candidate. 

If you wish to get to know us better, please visit LinkedIn, Facebook and Instagram, as well as our website www.marketingclinic.fi.

Marketing Clinic is a Nordic strategy, brand and commercialization consultancy with offices in Stockholm, Helsinki and Oslo. We help our clients identify and realize unique growth opportunities by combining human and business understanding with creativity, data and technology.

With over 17 years of experience working with leading Nordic companies, we help unleash the full potential of companies with the ambition to grow in the global marketplace. Our core service areas are Growth strategy, Commercial excellence and Brand experience

Currently we have a strong position in FMCG and Retail and the purpose of this new role is to further the growth of our Swedish business by expanding our footprint in new industries such as Services (fx Finance, Insurance, Health, Hospitality)

Key responsibilities of this role

Generate sales to new customers, expanding our client and industry portfolio. Contribute to building our brand awareness and image. Strengthen our expertise in Customer experience and commercial transformation.

In more detail, your responsibilities will include

• Develop new client “hunting list” and drive sales
• Lead and deliver projects in collaboration with local and Nordic colleagues
• Account planning to secure “farming” sales with existing customers
• Ensure client and project profitability
• Plan and execute Marketing initiatives

To succeed in this role, we believe it is essential that you have

• Minimum 5 years’ experience in consulting for the Service industries mentioned above (additional experience from B2B industry is a bonus) with strong sales results, particularly in new client acquisition
• Experience from working on the customer side is a positive (but not required)
• A sizeable network on Senior management level in the target industry 
• Strong strategic capabilities, particularly within Growth strategy, Customer experience and Commercial transformation, all including a digital perspective
• Solid understanding of customers’ operations to ensure successful implementation
• High energy, strong social skills and a team player
• Excellent Swedish and English language skills, written and spoken
• Strong presentations skills

What we offer

We offer you the opportunity to join us in our mission to help Nordic companies unleash their full potential in the global market – and unleash your own full potential as well! You’ll get a chance to grow your skills and competences by working in versatile, challenging assignments for the leading companies and brands in the Nordics, together with a brilliant team of professionals. You will become a part of a culture where we care for each other, and dare to dream and think big with the ambition to raise the bar in everything we do.

We are looking forward to hearing from you!

To apply and upload your CV go to https://careers.marketingclinic.fi

Latest day for application is May 27^th. Interviews will be carried out continuously. 

If you have any questions, please contact our Managing Director Katarina Jerndahl at [email protected] /phone 076-7752201

If you wish to get to know us better, please visit LinkedIn, Facebook and Instagram, as well as our website www.marketingclinic.se